New to CSR? Or wanting to improve your knowledge? Here is a list of useful resources.

Date.: 2015-23-09

A renewed EU strategy 2011-14 for Corporate Social Responsibility (COM 2011/681)

The Council and the European Parliament have both called on the Commission to further develop its CSR policy. In the Europe 2020 Strategy, the Commission made a commitment to renew the EU strategy to promote Corporate Social Responsibility. By renewing efforts to promote CSR now, the Commission aims to create conditions favourable to sustainable growth, responsible business behaviour and durable employment generation in the medium and long term.


Promoting a European framework for Corporate Social Responsibility (COM 2001/366)

EU Commission’s Green Paper Promoting a European framework for Corporate Social Responsibility.


OECD Guidelines for Multinationals, 2011 Edition

The OECD Guidelines for Multinational Enterprises are the most comprehensive set of government-backed recommendations on responsible business conduct. Governments adhering to the Guidelines aim to encourage and maximise the positive impact MNEs can make to sustainable development and enduring social progress.


UN Global Compact Guide to Corporate Sustainability, 2015

This Guide lays out five defining features of corporate sustainability, which the Global Compact asks businesses to strive towards – looking at why each element is essential, how business can move forward and what the Global Compact is doing to help.


ILO Tripartite declaration of principles concerning multinational enterprises and social policy (MNE Declaration) - 4th Edition

The principles laid down in this universal instrument offer guidelines to MNEs, governments, and employers’ and workers’ organisations in such areas as employment, training, conditions of work and life, and industrial relations. Its provisions are reinforced by international labour Conventions and Recommendations, which social partners are urged to bear in mind and apply.


Guidelines for Industry on Child Online Protection, UNICEF, 2014 edition

The guidelines provide advice on how the ICT industry can help promote safety for children using the Internet or any technologies or devices that can connect to it, as well as guidance on how to enable responsible digital citizenship, learning and civic participation. The updated version provides guidance specifically aimed at companies that develop, provide or make use of information and communication technologies.


UN Guiding Principles On Business And Human Rights, 2011

This publication contains the "Guiding Principles on Business and Human Rights: Implementing the United Nations ‘Protect, Respect and Remedy’ Framework". These were developed by the Special Representative of the Secretary-General on the issue of human rights and transnational corporations and other business enterprises. The Human Rights Council endorsed the Guiding Principles in its resolution 17/4 of 16 June 2011.


Global reporting Initiative, G4 Sustainability Reporting Guidelines, 2013

The Guidelines have been developed through an extensive process involving hundreds of reporters, report users and professional intermediaries from around the world. G4 offers a globally relevant framework to support a standardised approach to reporting, encouraging the degree of transparency and consistency that is required to make information useful and credible to markets and society.


ISO 26000:2010(en) Guidance on social responsibility, On-line Preview

ISO 26000 provides guidance on how businesses and organisations can operate in a socially responsible way. This means acting in ethically and transparently to contribute to the health and welfare of society. ISO 26000:2010 provides guidance rather than requirements. It helps clarify what social responsibility is, helps businesses and organisations translate principles into effective actions and shares best practices relating to social responsibility, globally. It is aimed at all types of organisations regardless of their activity, size or location.


Social Accountability 8000, International Standard by Social Accountability International, June 2014

The SA8000 Standard is one of the world’s first auditable social certification standards for decent workplaces, across all industrial sectors. It is based on the UN Declaration of Human Rights, conventions of the ILO, UN and national law, and spans industry and corporate codes to create a common language to measure social performance. It sets out the structures and procedures that companies must adopt in order to ensure compliance with the standard.


European Commission, ICT Sector Guide on Implementing the UN Guiding Principles on Business and Human Rights, Shift and Institute for Human Rights and Business, 2014

This guide offers practical, step-by-step advice to ICT companies on how to implement corporate responsibility to respect human rights. At each step, it summarises what the UN Guiding Principles expect, offers a range of approaches and examples for how to put them into practice, and links users to additional resources that can support their work.


CSR Activities and Impacts of the ICT Sector André Martinuzzi, Robert Kudlak, Claus Faber, Adele Wiman, RIMAS Working Papers, No. 5/2011

This report is a sector profile based on a literature review developed in the FP7 Project IMPACT - Impact Measurement and Performance Analysis of CSR.


Responsabilità Sociale d’Impresa nel comparto ICT, Rapporto delle attività del Gruppo di Lavoro, ClubTi Milano, Luglio 2013

La ricerca presenta i risultati di una survey che ClubTi Milano ha condotto presso i suoi associati e simpatizzanti, che aveva l’obiettivo di verificare il livello di attenzione dei professionisti ICT alla Responsabilità Sociale.


Recent developments on Corporate Social Responsibility (CSR) in Information and Communications Technology (ICT) Hardware Manufacturing, Gijsbert van Liemt, ILO MULTI Working Paper No.103, 2007

This paper examines CSR in ICT manufacturing. In particular, it considers the extent to which brands work towards improving conditions of work in their supply chains, and how they go about doing this. The aim is to understand the industry forces shaping the choices that brands and suppliers make concerning CSR, both at company level and across industrial sectors.