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R-ICT Resource Centre

People

In CSR terms, the question of People relates to fair and beneficial business practices toward staff and towards the local and wider community where a company conducts its business.

What are the effects of the business practices upon its staff? How can ICT companies enhance their CSR policies through better HR management, upgrading skills, promoting access to all and communicating about it? What kind of management and practices can help promote CSR within ICT companies and have a positive impact on the wider community?

The idea is to share processes and products that can help promote such practices within ICT companies taking into account a better work environment but also the supply chain, the user experience and the results it has on their business competitiveness and the impact it leads throughout the economy and society.

Click on the tag cloud to access to further information:

| Code of conduct/guidelines/standard/certification | Human and Workers Rights | ICT Sector Guide on Implementing the UN Guiding Principles on Business and Human Rights

The ICT Sector Guide on Implementing the UN Guiding Principles on Business and Human Rights provides the key steps to follow in order to ensure respect of human rights. The guide sets out the key steps expected of companies, from setting out their commitment to respect the human rights, to identifying and addressing their human rights risks, to providing remedy where actual harms occur.
Scope of the Guide:
- Whole of the sector: This guide looks at the sector and its potential impacts as a whole.
- Human Rights content: The guide covers respect for all internationally recognized human rights.
- Companies’ activities and business relationships
- Companies of all sizes: The guide should be useful to all sizes of ICT companies, with various types of structures and ownership.
- Global applicability: The guide takes particular account of the experience of EU companies, but aims to be as globally applicable as possible.

More info >>
| Business Ethics | Code of conduct/guidelines/standard/certification | Human and Workers Rights | Policy/Strategy | ILO - Recent developments on Corporate Social Responsibility (CSR) in Information and Communications Technology (ICT) Hardware Manufacturing. MULTI Working Paper No.103

This paper examines corporate social responsibility in ICT manufacturing, in particular the extent to which brands work towards improving conditions of work in their supply chains, and how they go about doing this. The aim is to understand better some of the industry forces shaping choices brands and suppliers make concerning CSR, both at the company level and various industry initiatives. Corporate social responsibility (CSR) has been around for a long time in sectors suchas textiles and toys, but is relatively new to electronics. This paper examines corporate social responsibility in ICT manufacturing, in particular the extent to which brands work towards improving conditions of work in their supply chains, and how they go about doing this. The aim is to understand better some of the industry forces shaping choices brands and suppliers make concerning CSR, both at the company level and various industry initiatives. CSR issues are specific to each industry structure. Key factors include: the degree to which production is concentrated in relatively few suppliers; the power relationship between the brands and the suppliers, which is a function of, inter alia, how easily production can be moved between suppliers; and the level of commitment brands are willing to make to support suppliers in their efforts to upgrade labour practices. Not least, national legal frameworks of countries in which production is concentrated strongly influence whether internationally recognized fundamental principles and rights at work are realized in practice at the factory level.

More info >>
| Code of conduct/guidelines/standard/certification | Human and Workers Rights | Social Accountability 8000 SA8000® Standard

The SA8000 Standard is the central document of the work at Social Accountability International (SAI). It is one of the world’s first auditable social certification standards for decent workplaces, across all industrial sectors. It is based on the UN Declaration of Human Rights, conventions of the International Labour Organisation (ILO), UN and national law, and spans industry and corporate codes to create a common language to measure social performance.  It takes a management systems approach by setting out the structures and procedures that companies must adopt in order to ensure that compliance with the standard is continuously reviewed. Those seeking to comply with SA8000 have adopted policies and procedures that protect the basic human rights of workers.                                  
• As it can be applied worldwide to any company in any industry, it is an extremely useful tool in measuring, comparing, and verifying social accountability in the workplace.
• SA8000 certification is a management systems standard, modelled on ISO standards. The management systems criteria require that facilities seeking to gain and maintain certification must go beyond simple compliance to the standard, but also integrate it into their management systems and practices and demonstrate ongoing conformance with the standard.
• It measures the performance of companies in nine areas important to social accountability in the workplace: child labour, forced labour, health and safety, free association and collective bargaining, discrimination, disciplinary practices, working hours, compensation and management systems.

More info >>
| Code of conduct/guidelines/standard/certification | Women in ICT | Swedish Games Industry Sign Declaration for Diversity

Swedish game developers, universities, incubators and other stakeholders involved in the video game industry signed a declaration for Diversity.
They claim “Sexism, hate and threats have no place in our society, and neither does it have a place in gaming - industry or otherwise. Lately a lot of women in the industry and in games media have been victims of threats, harassment and assault. We distance ourselves from these acts, writes representatives from the largest Swedish game development companies and game educations.”
Signatories defend everyone's right to exist and work in games without being treated poorly because of their background, affiliation or gender. They support diversity at the work place to create games for a diverse audience.

More info >>