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R-ICT Resource Centre

Cross cutting themes

Better promoting CSR means taking into account the cross-cutting themes and their impacts on society as a whole & benefits for responsible business. Key themes for discussion arise for the digital economy: What is the link between Corporate Social Responsibility (CSR) and competitiveness? How can enterprises exploit this link, through market research, branding, communication or public procurement incentives? Can social innovation be seen as an investment? How can a company respond to social needs in an innovative way, while creating added value for itself? How can a company promote an innovative offer that satisfies the demands of society? Where does responsible Innovation and corporate social responsibility overlap? How do we combine respect for ethics and sustainability? ICT tools enable transparency, accountability and powerful, immediate and interactive communication. Can they help CSR and how?

Within CSR practices, the cross cutting themes breaks down into key themes including CSR and competitiveness, ICT and Social Innovation, ICT and Responsible Innovation, Self- and Co-regulation, ICT tools enabling better CSR management.

Click on the tag cloud to access to further information:

| Code of conduct/guidelines/standard/certification | CSR Management System | Indicator set/monitoring system | B Corporations

B Lab is a nonprofit organization that serves a global movement of people using business as a force for good. B Lab drives this systemic change by:
- Building a global community of Certified B Corporations who meet high standards of verified, overall social and environmental performance, public transparency, and legal accountability;
- Promoting mission alignment using innovative corporate structures like the benefit corporation to align the interests of business with those of society and to help high impact businesses be built to last;
- Helping businesses, investors, and institutions measure their approach and achievements, by using the B Impact Assessment and B Analytics to manage their impact—and the impact of the businesses with whom they work—with as much rigor as their profits;
- Inspiring through compelling story-telling.
B Corps are for-profit companies certified by the nonprofit B Lab to meet rigorous standards of social and environmental performance, accountability, and transparency.
The B Corp Benchmarks allows you to compare your company’s performance to the Benchmark and in the process understand how your business can improve its practices. It is a large, comparable data sets about the positive impact of business on society and the environment. They represent the impact of approximately 3,500 small businesses on 350+ social and environmental best practices collected through the B Impact Assessment.

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| CSR Management System | Policy/Strategy | British Telecom Better Future Programme

This is an example of how ICT instruments can help with the implementation of CSR strategies in practice. The Better Future programme is a set of goals that BT, as part of their CSR strategy, are planning to achieve by 2020. They use ICT tools to:
a) Increase digital inclusion;
b) Reduce own carbon footprint by employing innovative and sustainable methods in the development of products;
c) Involve other businesses in creating good by decreasing their carbon emissions;
d) Help charities by encouraging its own employees to volunteer and share their skills.

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| CSR Management System | Indicator set/monitoring system | Management Tool | CSR4U TOOL

CSR4U TOOL is a web tool dedicated especially to SMEs to approach CSR and business ethics principles. It is a result of an European funded research project called LOIEs. CSR4U TOOL let your organization to test your social, environmental and financial performances in an easy way.

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| Code of conduct/guidelines/standard/certification | CSR Management System | ISO 26000 – Social Responsibility

ISO 26000 provides guidance on how businesses and organizations can operate in a socially responsible way. This means acting in an ethical and transparent way that contributes to the health and welfare of society.
ISO 26000:2010 provides guidance rather than requirements, so it cannot be certified to unlike some other well-known ISO standards. Instead, it helps clarify what social responsibility is, helps businesses and organizations translate principles into effective actions and shares best practices relating to social responsibility, globally. It is aimed at all types of organizations regardless of their activity, size or location.
The standard was launched in 2010 following five years of negotiations between many different stakeholders across the world. Representatives from government, NGOs, industry, consumer groups and labour organizations around the world were involved in its development, which means it represents an international consensus.

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| CSR Management System | Indicator set/monitoring system | Management Tool | Responsible MED Methodology and Tool

The Responsible MED Methodology and Tool provides support to SMEs for: i) assessing the level of their CSR maturity, ii) highlighting categories of CSR actions that they can select to implement, iii) assessing the impact of alternative candidate CSR actions on their competitiveness before their implementation and iv) assessing the impact of alternative candidate CSR actions on their competitiveness after their implementation.
The online tool developed on the basis of the Methodology has three modules that correspond to the abovementioned types of support. Each module is structured in a way that guides users (SMEs) through the various steps required for completing the assessment activities and receiving the results.
The evaluation results of the online tool suggest that the tool is highly perceived by the surveyed companies in terms of its usefulness and ease of use and can increase their capacity to develop and implement CSR actions that can improve their competitiveness.

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